Responsible gambling

Nakoda Casino prioritizes responsible gaming practices to ensure our guests enjoy their experience while maintaining a safe and enjoyable environment for all.

Self-Exclusion Program

We offer a voluntary self-exclusion program that allows individuals to temporarily or permanently restrict themselves from the casino. This can be done in-person at the casino, by phone, or online through our website. If you choose to self-exclude, we will bar your access to the property for the specified period.

Voluntary Exclusion

Self-exclusion periods range from 1 month to several years
Guests are encouraged to discuss their goals and boundaries with our staff before setting up a self-exclusion period

Responsible Gaming Tools

Our team is committed to providing support and resources to guests who may need help managing their gaming habits. We offer:

Time-Outs: Guests can request time limits on visits or betting sessions
Deposit Limits: Set daily, weekly, or monthly deposit limits to stay in control of your spending
Budgeting Tools: Our staff will work with you to create a budget that suits your needs

Support Organizations

For those who may be struggling with problem gaming behaviors, we provide links and resources for support organizations such as:

Problem Gambling Services (Alberta)
Independent counseling providers
Confidential helplines for individuals affected by problem gaming

In-Person Support

Our friendly staff is trained to identify signs of problematic gaming behavior. If you're feeling overwhelmed or concerned about your gaming habits, please don't hesitate to reach out to us:

Casino floor and hotel front desk personnel are available 24/7
Staff members are equipped to address questions and concerns

Additional Resources

To further support our guests in maintaining responsible gaming practices, we recommend exploring online resources such as the Responsible Gambling Council (RGC) or Problem Gamblers HelpLine.

By prioritizing responsible gaming practices at Nakoda Casino, we aim to provide a safe and enjoyable environment for all our guests.